Clearly, as a patient you have the right to know what is going on.
But also consider this, if you are at the receiving end it it surprising how much info may get lost/selective hearing. This is not the most rational of times. Being combative should only be used extremely sparingly and not as the regular mode of interaction with the physician/staff. If it is then you better change the physician, how can there be trust otherwise.

I have been dealing with a fair number of different physicians, nurses and technicians both in Atlanta but also at smaller locations. None of them were rude in any way. To some extent it also depends of the approach the patient is taking.

M