Hey, Mandy, along with the Bitch Britches [i LOVE that!} put yur Nurse from Hell hat- or Wife from Hell hat - on also- it completes the outfit. I still don't know what your Ins situatin is, but, as Ginny M. and Margaret said, we also had an Ins. case manager, who was wonderful. I requested one AND I made sure she came to our house and met John in person[after she saw the condition he was in, I never had another problem getting her assistance] AND I had our family physicial recommend the Home Health people he had the most trust in and they turned out to be really good. You really need to be the person in control here. Take a deep breath and an hour or so to write down what you really need in the way of help to get you both through this phase- then get on the phone and raise hell until you get it done. Remember, your health as well as Dennis's is at stake here. Incompetance is not acceptible. Sending you strength to deal with this- Amy in the Ozarks