The reality of the situation is - every patient is an individual and should be treated as such. Here are always difficult situations - but taking the easy way out and tying someone up is not the way to go unless absolutely necessary and then precautions have to be taken to prevent injury to the limbs that are restrained... Your dr. Is right -!they deserved some of the trouble they got. And your friend's should have treated her experience as the learning experience it was. If she got in trouble from the dr. It was because something had been done incorrectly - its not your fault!