Keep repeating the message Doc. My post surgical stay in the hospital was also replete with errors, all of which were avoidable and obvious even to someone without a medical degree. Many of them were similar to yours as I had a traech tube in so could not speak clearly
I was so distraught I pleaded in vain with my wife and son to bring me my billyclub from home so I could teach the male ICU nurse some manners. I had to settle for filing written complaints with the patient advocate. That nurse was fired and one doctor formally reprimanded.
Actually this OCF forum was my mental safety value as I typed away on a laptop about my horrific experiences. At one point DavidCPA posted a reply that had me laughing so hard I literally burst a stitch. I went in at 137 pounds and came out at 119 pounds (and this was with a feeding tube!) It's a miracle I didn't suffer any long term consequences.
Thank you for writing that letter and getting it published. Doctors take other doctors' complaints more seriously than patients'.
Charm