My two suggestions would be:

1) Tell your patient there is no such thing as a stupid question, that the Dr. understands patient fears, that it is okay to call to make appointments to clear up any potential issues - even if the patient might think it is silly, they don't think that.

2) The Doctor should address the role of the internet - tell patients that there are many many sites which would scare the liver out of any human. Provide a list of what the doctor thinks are "approved or helpful" sites, and all the while doing that stress that while one patient can learn from another - NO two patients are alike and you cannot predict your course and outcome based on what has happened to someone else - we truly all are unique. The internet is so prevelant and I think doctors ignoring that patients get information from that source is a mistake.

Enjoy your day. I'm looking forward to hearing how it turns out.

Donna