#91901 03-16-2009 05:15 PM | Joined: Sep 2008 Posts: 489 Platinum Member (300+ posts) | OP Platinum Member (300+ posts) Joined: Sep 2008 Posts: 489 | Today I received a bill from the hospital where I received my radiation indicating that on a bill for over $30,000, my insurance paid $1,200 and that I now owe a little over $29,000. What a surprise. Tomorrow I start the investigative processes. I have not received a denial from the insurance company so I am at a loss here.
I recall being told by my oncologist that stress was my worst enemy while I was treated for and recovering from this disease. I wish someone would share that information with the insurance companies.
I'm not too worried - something my dad used to say about blood from a turnip.
Patty
48 SCC Floor of Mouth 7/06 9/06 Surgery, bilateral neck dissection, 58 nodes clear PT2pN0pMx 35 rad 2006 Recurred 6/08, 1 Carboplatin, 1 Cisplatin Surgery 9/08 - Total glossectomy, free flap from pectoral muscle, left mandible replaced using fibula 35 IMRT & Erbitux 11/08 4/15/09 recurrence 6/1/09 passed away, rest in peace
| | | | Joined: Jun 2007 Posts: 10,507 Likes: 7 Administrator, Director of Patient Support Services Patient Advocate (old timer, 2000 posts) | Administrator, Director of Patient Support Services Patient Advocate (old timer, 2000 posts) Joined: Jun 2007 Posts: 10,507 Likes: 7 | WOW!!!!
Have you called your insurance company or the hospital? Ive noticed my insurance company has been kinda slow paying this year. I ended up with a whopper of a bill myself and called the hospital who resubmitted it saying it should have been covered. ChristineSCC 6/15/07 L chk & by L molar both Stag I, age44 2x cispltn-35 IMRT end 9/27/07 -65 lbs in 2 mo, no caregvr Clear PET 1/08 4/4/08 recur L chk Stag I surg 4/16/08 clr marg 215 HBO dives 3/09 teeth out, trismus 7/2/09 recur, Stg IV 8/24/09 trach, ND, mandiblctmy 3wks medicly inducd coma 2 mo xtended hospital stay, ICU & burn unit PICC line IV antibx 8 mo 10/4/10, 2/14/11 reconst surg OC 3x in 3 years very happy to be alive | | | | Joined: Jun 2007 Posts: 5,260 Patient Advocate (old timer, 2000 posts) | Patient Advocate (old timer, 2000 posts) Joined: Jun 2007 Posts: 5,260 | Yor statement sounds like one of mine patty. If you can't beat them, tell them at lost you can afford $5 a month. They have to acceptable reasonable offers to pay.. I have 6 payments going on monthly. It can beat you down if you let it. Make your offer and they will accept it.
Since posting this. UPMC, Pittsburgh, Oct 2011 until Jan. I averaged about 2 to 3 surgeries a week there. w Can't have jaw made as bone is deteroriating steaily that is left in jaw. Mersa is to blame. Feeding tube . Had trach for 4mos. Got it out April. --- Passed away 5/14/14, will be greatly missed by everyone here
| | | | Joined: Jul 2008 Posts: 228 Gold Member (200+ posts) | Gold Member (200+ posts) Joined: Jul 2008 Posts: 228 | Definitely look into it...maybe they coded something wrong - I had that happen once. They got it straightened out and it was taken care of. It may just be a mistake on their end, or maybe they haven't received the information they need to approve the bill yet. Get them on the phone and get some answers!
Stephanie, 23, SCC on the right side of my tongue, surgery on 5-19-08, over half my tongue removed, free flap constructed from my forearm, bilateral neck dissection, one positive node. Radiation (32) and chemo (carboplatin) started on 6-16-08. Recurrence 4/09 in lungs.
**** Stephanie passed away 12.15.09.... RIP our dear friend****
| | | | Joined: Sep 2006 Posts: 8,311 Senior Patient Advocate Patient Advocate (old timer, 2000 posts) | Senior Patient Advocate Patient Advocate (old timer, 2000 posts) Joined: Sep 2006 Posts: 8,311 | Patty,
Just as with our doctors we must be pro active with our insurance company. Ugh, the gift that keeps on giving thing!
David
Age 58 at Dx, HPV16+ SCC, Stage IV BOT+2 nodes, non smoker, casual drinker, exercise nut, Cisplatin x 3 & concurrent IMRT x 35,(70 Gy), no surgery, no Peg, Tx at Moffitt over Aug 06. Jun 07, back to riding my bike 100 miles a wk. Now doing 12 Spin classes and 60 outdoor miles per wk. Nov 13 completed Hilly Century ride for Cancer, 104 miles, 1st Place in my age group. Apr 2014 & 15, Spun for 9 straight hrs to raise $$ for YMCA's Livestrong Program. Certified Spin Instructor Jun 2014.
| | | | Joined: Sep 2008 Posts: 489 Platinum Member (300+ posts) | OP Platinum Member (300+ posts) Joined: Sep 2008 Posts: 489 | Thanks for the pats on the back guys. I have my three ring binder that I have filed all the bills and the insurance statements by treatment date with me today so I can visit the billing office while I am ate speech therapy. Fortunately, I was just approved for Medicaid since my company insurance is ending (another letter that came in the mail that is being protested - the policy that was explained to me gave me coverage until May) and I am drawing disability now (another interesting process - the 5 month waiting period). They will back pay to Nov 08 which is when my radiation started so if this is horribly true, I have an option. First I must figure out what the hospital has been told by the insurance company since i have looked at all my statements again this morning and see nothing. (sorry to bore you - thinking out loud) There is here and was in AZ another person with my exact name. Once I was spoken to about her blood work by a doctor in AZ, and call ed by Wal mart to come get her lost credit card. Here they just try to use her account for my appointments so far - maybe her insurance denied it. LOL
I think that it is sad that people have to focus on things like this, which did stress me out all night despite the Xanax instead of getting well. Then I will deal with the idiots that have turned a 60 day old bill over to collection, while it is in the appeal process. I think I will plant some sweet peas today - St Patty's Day you are to plant your sweet peas.
Patty
Last edited by Good1; 03-17-2009 09:06 AM. Reason: spelling
48 SCC Floor of Mouth 7/06 9/06 Surgery, bilateral neck dissection, 58 nodes clear PT2pN0pMx 35 rad 2006 Recurred 6/08, 1 Carboplatin, 1 Cisplatin Surgery 9/08 - Total glossectomy, free flap from pectoral muscle, left mandible replaced using fibula 35 IMRT & Erbitux 11/08 4/15/09 recurrence 6/1/09 passed away, rest in peace
| | | | Joined: Jul 2007 Posts: 939 "Above & Beyond" Member (500+ posts) | "Above & Beyond" Member (500+ posts) Joined: Jul 2007 Posts: 939 | I am sure that not all insurance people are bad guys but I do think that they (the companies) bank on people just accepting what they determine with no argument. The general populace does not understand their coverages and all the details of their policies and does not feel empowered to challenge the big insurance companies.
I understand insurance and know our policy and I still have problems with some of our EOB's (explanation of benefits.) The one time I did not follow-up on one of Bill's pet scans(out of town and raced home to prepare for a hurricane) and make sure that the hospital had preauthorized his procedure, it was denied because they were late with the preauthorization. So, sometimes its the provider and not the insurance companies.
The whole insurance thing is a big fat nightmare for all of us. Everytime I deal with it, I wonder how many people have debt because they don't understand it.
Deb
Deb..caregiver to husband, age 63 at diagnosis, former smoker who quit in 1997. DIAGNOSIS: 6/26/07 SCC right tonsil/BOT T4N0M0 TREATMENT START: 8/9/07 cisplatin/taxol X 7..IMRT twice daily X 31.5. TREATMENT END: 10/1/07 PEG OUT: 1/08 PORT OUT: 4/09 FOLLOWUP: Now only annual exams. ALL CLEAR!
Passed away 1/7/17 RIP Bill
| | | | Joined: May 2002 Posts: 2,152 Patient Advocate (old timer, 2000 posts) | Patient Advocate (old timer, 2000 posts) Joined: May 2002 Posts: 2,152 | Call the insurance company and ask why only $1200 was covered. Get the name of the person you spoke to and if you aren't getting a reasonable explanation, ask to speak to a supervisor. Almost sounds like they covered one treatment and didn't cover the rest, i.e. the clerk processing the claim didn't realize it was for 30 treatments at xxxx$ each. The other possibility is your insurance was terminated after one treatment. As for the collection acgency, call them and tell them this is the first you knew of the bill and that you are pursuing this with the insurance company. It is my understanding that your credit rating can NOT be affected my unpaid medical payments. Let us know what happens. I think I spend half my life on the phone to the insurance ompnat getting mispaid bills corrected.
Take care, Eieen
---------------------- Aug 1997 unknown primary, Stage III mets to 1 lymph node in neck; rt ND, 36 XRT rad Aug 2001 tiny tumor on larynx, Stage I total laryngectomy; left ND June 5, 2010 dx early stage breast cancer June 9, 2011 SCC 1.5 cm hypo pharynx, 70% P-16 positive, no mets, Stage I
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