I hear ya Bob. I'm getting the same distinct feeling that this is going to be fact-of-life to deal with. Maybe (more) time is all that is needed - I just don't know. I hope for everyone who is dealing with this issue - that things will get better, or at least easier to handle as time goes by. A friend of Johnny's recommended using this stuff called "Mederma" for scars - at least the one that is raised and bumpy - to reduce it. I think I'll give it a try. Too bad there just isn't anything out there for the tight, hardened neck thing. Oh well. Take care and thanks for replying.