Julie,

You have to be your own advocate sometimes my dear and verbally put people in their place to get the answers or actions that you want.

I would call tomorrow, talk to the insensative dumbass again and tell them you want seen on the next available opening they have or you'll be seeing another medical professional. Tell her you haven't been trained to differentiate lumps from potentially cancerous lesions, that's the ENT's job and they best be on it ASAP.

If she gives you lip or any run around, start barkin, if that's not your cup of tea, I'll call for you and trust me nobody wants that.

Eric