I understand security concerns but does it strike anyone that this whole topic is prompted by idiocy bordering on lunacy. It seems to me if airlines can collect all kinds of data on us including the ordering of special meals on some flights arrangements for escorts etc there should a uniform system that allows you to pre flight notify the airline of special needs and if necessary have a Doc fax them a Rx for whatever you need so it can be noted right on your boarding pass. If we can purchase prescription drugs over the internet the same verifying system? could be used to confirm a passengers needs.
OH would that constitute customer service?
AAARGHH
Denise