I forwarded (without your name) the documents in question to Zila. They have told me that they did not authorize those statements, mailings, and are in the process of correcting (?) the situation. I suspect that given the many different people inside Zila that the reps have to answer to, that statement by management is only partly accurate. While the person pretty far up the food chain that I deal with states that he found those statements and those tactics inapropriate, someone under him above the rep did not....