Administrator, Director of Patient Support Services Patient Advocate (old timer, 2000 posts) Joined: Jun 2007 Posts: 10,507 Likes: 7 | Im sorry you are having to deal with insurance companies on top of everything else. All too often insurance companies will deny claims. The next step is to appeal their decision. If possible include a letter from the physician explaining everything in detail including how its still related to his cancer and its treatment.
From what I remember when I had to battle my insurance company was that with letters from my doctor and a phone call or 2 they eventually approved the claim. I learned to not give in and accept their decision. Even if they make it difficult, keep appealing until you have exhausted all avenues. I had 2 denials until I could get the insurance company to cover my procedure.
Good luck!!! ChristineSCC 6/15/07 L chk & by L molar both Stag I, age44 2x cispltn-35 IMRT end 9/27/07 -65 lbs in 2 mo, no caregvr Clear PET 1/08 4/4/08 recur L chk Stag I surg 4/16/08 clr marg 215 HBO dives 3/09 teeth out, trismus 7/2/09 recur, Stg IV 8/24/09 trach, ND, mandiblctmy 3wks medicly inducd coma 2 mo xtended hospital stay, ICU & burn unit PICC line IV antibx 8 mo 10/4/10, 2/14/11 reconst surg OC 3x in 3 years very happy to be alive |