YES YES YES. The letter worked perfectly.
Just got back from the hospital where they had not only ordered the AMT button (which was difficult for them - they had to call three new distributors since MicKey is the regular one) but they also let my wife put in the new one while they watched.
I had prepped her last night with YouTube videos of mothers changing infants' tubes but she was still a little nervous.
Actually pulling out the old tube button herself and putting in the new one then inflating the balloon all by herself with the doctor just providing encouragement and commentary was just what I had hoped for. To top it off, they even faxed the prescription in to my medical supply company so I can get them directly from now on. (that's the next struggle as my medical supply house defaults to mic key (Kimberly Clark) also but if need be, I will change suppliers)
Like Hannibal Smith in the old A team used to say: [quote]I love it when a plan comes together[/quote]
Keep the Faith
Charm