It is interesting for me to read these posts as Emmett has a lot of scarring on his face and neck area too. Good friends who are theraputic massage therapists visited this weekend and were concerned about his scar condition and the tightness in his shoulder area (shoulders hurt every evening). They said the scar areas need to be lightly massaged daily to keep soft and to "break them up" or it would be painful in the future. They both worked on him several times a day and his PT noticed a big difference Monday. I will take their advise more seriously after reading your posts. Any less pain Emmett can have is worth my time and this is something real I can do to help him. I am always learning on this site!