Thanks EZJim-I am hoping and praying to get this all figured out soon...Planning to see a new ENT in Springfield,MO(closest bigger city to us and on our health plan) I dread the thought of going through the whole last year of what's been done/not done, but it will be ok. I've not got to the point of losing my cool yet with them, but it may happen one of these days, lol- I'm usually pretty quiet unless my kids or family is not getting the care they need....guess I need to do the same for myself. I hope you are doing well, sounds like life is better now for you. Take care and thanks for being there for all of us who need a boost! We appreciate your wisdom and caring!