Hey Teresa,
We are with you and Steve. I do not remember the pain (thanks hydracodone the memory eraser). The site should respond well to neosporin or Biaffine(?). I know it hurts but he should also turn/rotate the peg every day. The spinning will keep the abdominal wall from grafting/bonding to the device. I spin mine a full turn in the shower with no problems. If he is unhappy with the doc then I recommend replacement or a heart to heart consultation. This is no disease to fight with a sub par med team. Good luck with this part and know that you and Steve can overcome this painful bump in the road.