Great idea on having a "how to get the most out of this forum" section. But the most important thing when a new person comes is to be able to feel that there is hope and that someone else understands what you are going thru. That is exactly what I got when I first came here plus a wealth of helpful information. I was a basket case of emotions and anxiety worrying over my son's cancer, but others were patient with me until I learned from example and figured out the search engines and the signature line. I even put together my own list of alphabetized acronyms taken from other helpful posters which I've placed here: http://web.utk.edu/~aalix/abbreviations.html.

The last thing I needed in my anxiety driven state when I first posted, was to have someone insist I needed to follow "rules" as tho' it was a "condition" on my getting any help, especially if I was being shouted at in all caps! Rules were the last thing on my mind at the time. I was hanging on to a cliff by my fingernails and slipping fast. I needed gentleness and patience and compassion from someone who had "been there" and that is what I got. With newcomers, until they get more acclimated to the site, it wouldn't hurt to look up info for them and let them know how you found it for their future reference. The "how to get the most out of this forum" would be a great place for newcomers to go to at their own pace.