Stick with it Jim. I am in I.T. and sometimes I also have problems with the smallest of issues.
Took quite a while to get my GPS car system to connect to my computer to update the latest maps.
Get one of the grand kids to do it when there next and save yourself the aggravation.
Otherwise you will need to buy a new blender and have to set that up

They no doubt will have it working in minutes.
Cheers
Gabriele