Gulia.
I know this might be kind of far from you but I will give you info. anyway.
I went to the Mount Diablo/John Muir network and cancer center in Concord, CA. I know Kaiser uses this facility as well as Pacificare. The facility is really top notch. My doctors also talk and consult with the doctors from Stanford. My oncologist has been great- Dr. C. and I love my ENT... Dr. F. at John Muir. I have been soo happy with the care they have given me.
My oncologist told me about the peg right away as well as my nutritionist who is a big advocate.
I didn't need it so I opted out. But anyway, I hope this helps.
I am sorry to hear about your Kaiser experience. Unfortunately, it is not the first time I heard something negative about Kaiser.