Francine, I am so sorry you are having such a problem. I only had one side done, but began gentle massage as soon as I got out of the hospital. It is probably a good idea to let your doctor know that you are not improving on the medication you were given. I was also sent to physical therapy to learn exercises to regain arm and neck strength and movement. You might investigate that. With a little luck, someone who knows much more about this than I will see your post and respond. Hang in there -- the swelling really will go down.