Joanna, thanks for the "boost". I wish you were here too. We do not have dental ins., but John's oncologist has written a strong letter to the ins.co. stating that the removal of John's teeth and part of his jaw bone were part of the cancer treatment. I still have not gotten any reply to that. I do plan to get into arbitration or a lawsuit if necessary- but I want to use my energy now to help John cope. I hope I'm not waiting too long, but I can't seem to marshall the energy to deal with it right now. Amy