Gary: Thanks for the info. Unfortunately - she has no medical insurance so we feel lucky that Memorial is even willing to treat her! Getting other opinions when you're destitute is pretty much out of the question. She said she'd call and make a dental appointment and I'm hoping she already did that. I'm also glad I'm going with her to this first appointment as I've learned a LOT here and will know some of the questions to ask. I'm never going to take my good health insurance for granted again after this experience!!! Thanks to all of you for the info!