First off, you have to remember you are a consumer of their care, you need to be assertive and sometimes a pain in the neck. We have dealt with docs who didn`t like each other........and quite honestly, by docs who`s coordinating all this, and I say me. I`ve also had docs, who have been honest and said they didn`t know, and I`ve learned to accept that as their honest answer. Keep asking questions til you feel comfortable with what`s going on........I use Why, and How ? alot........Love and Prayers Dee