has anybody here had any experience with "city of hope" in l.a.?

i need to vent:

some of you might have seen my earlier posts saying that we were trying to get an appointment for my sister from "city of hope". that was some weeks ago. we don't have an appointment yet and they're giving us a real run-around in spite of the fact that my sister's oncologist has done a referral and asked for an urgent appointment. i'm not sure what's going on, whether this woman administrator in new patients services who has her case there is just on a power trip or if they don't even want to admit her (can they even refuse to admit a patient?) we're not even getting a straight answer from them. it's so frustrating.

gita


sister diagnosed 11/03 SCC maxilla keratenizing stg IV T1N1Mx; 4-7 positive lymph nodes; dissection 12/03 left upper pallette removd; radiaton left side 35 sessions 2/04-4/04; recurrence same side 4/04; chemo began 5/04 incl cisplatine, 5fu, taxotere