|
| Joined: Jan 2013 Posts: 1,293 Likes: 1 Patient Advocate (1000+ posts) | Patient Advocate (1000+ posts) Joined: Jan 2013 Posts: 1,293 Likes: 1 | As it appears there is no EDIT option on my post, I offer some clarification.
I agree wholeheartedly about the motives and structure and operation of for profit companies and that includes insurance companies. Left to their own account, their moral compass sit in the dumpster and regulations define boundaries and actions on behalf of their missing moral and ethical compass.
To clarify, I had two primary messages. 1) Be as nice as you can to the human on the other end of the call. Work hard communicating and connecting on some personal level; it only helps the human on that end to remember you are a human too.
2) They do this all day long and they know the standard procedures, escalation paths, and know very well the unmentioned options alternatives to move things along. A click on their screen can send you back to a variety of loops or might move you one step further to resolution.
Don Male, 57 - Great health except C Dec '12 DX: BOT SCC T2N2bMx, Stage 4a, HPV+, multiple nodes 1 tooth out Jan '13 2nd tooth out Tumor Board -induction TPF (3 cycles), seq CRT 4-6/2013 CRT 70gr 2x35, weekly carbo150 ended 5/29,6/4 All the details, join at http://beatdown.cognacom.com | | |
Entire Thread
|
New user, insurance question
| markincleveland | 05-13-2014 10:35 PM |
Re: New user, insurance question
| ChristineB | 05-14-2014 02:56 AM |
Re: New user, insurance question
| markincleveland | 05-16-2014 04:58 AM |
Re: New user, insurance question
| ChristineB | 05-16-2014 12:45 PM |
Re: New user, insurance question
| markincleveland | 05-23-2014 01:31 PM |
Re: New user, insurance question
| Bart | 05-23-2014 03:32 PM |
Re: New user, insurance question
| ChristineB | 05-23-2014 11:06 PM |
Re: New user, insurance question
| donfoo | 05-24-2014 09:42 PM |
Re: New user, insurance question
| Brian Hill | 05-25-2014 03:53 PM |
Re: New user, insurance question
| donfoo | 05-26-2014 12:18 AM |
Re: New user, insurance question
| Bart | 05-26-2014 05:19 PM | |
Forums23 Topics18,263 Posts197,173 Members13,356 | Most Online1,788 Jan 23rd, 2025 | | | |
|