If you do a search for Kaiser using the search box at the right of these messages, you'll find a number of members who have dealt with that insurance. You can find them in the User List at the top of the page and send an e-mail or private message asking about their experiences with Kaiser. I recall that Gary, one of the administrators (you can get his contact info by clicking on his name in the "Top Posters" box at the right of this message), was with Kaiser at the time he was treated.