Thank you David...it's good to know I'm normal. I'm usually pretty patient but last night I had a breakdown. It was the straw that broke the camels back when I had some problems getting an Rx filled. I hadn't eaten dinner, had to use the ladies room, was in pain, had been out of the house for 14 hours and still had to drive and hour and half home to NJ. I cried almost the entire way!! lol