Hi, trt, It's the "nurse from Hell here[ ie Amy in Oz] There were several times when I had to embarrass some Docs and nurses to get what John needed- I'll leave how I did that up to your imagination- but just remember "the squeaky wheel gets the lube job"! Identify and ask for one Doc to be the primary call person-he should know all the meds you are on- and you should have a direct phone # to his nurse. Insist on this!! Amy in the Ozarks