I'm sorry you're experiencing a communicatin problem. We had that at the first hospital my brother went to, but once we got to MD Anderson, it was much better. Have you learned to use their message board where you can see his list of appointments and everything? That helps alot. As for what is going on, call, call, call. If you have to, go to the offices, let the receptionist know what you need and sit there until they send someone out to talk to you. They are SO busy there. I've never seen SO many patients before, but they will get to you. Unfortanetly is usually means a long wait. I didn't mind waiting, but I hated it when my brother was there with me and he had to wait, feeling a bad as he did. As David's sister I had no trouble getting his info. Maybe he had me on his list, but everyone was very helpful. As for the peg. It is important he get it now, then he will be ready when time comes. He doesn't have to use it now, I'm sure, but as his tougue and mouth become sorer, he may choose to take liquid supplements through the peg or even just as additional calories. He needs to stock pile the calories now, as he will have to rely on the peg, at least initially, and perhaps for quite a while, after the surgery.
BEST OF LUCK!!!
Tonya