Could I have used you when I was dealing with all this.... none of it ever made sense to me, and the amount of double billing, wrong billing, etc. was unbelievable. It was a full time job to sort it all out. Your offer to help people with this is very generous. At a time when lives are at stake, the extra emotional burden of dealing with complex insurance and reimbursement issues really weighs on people. Thank you for posting your offer.